Return Policy

Return Policy

We want you to love what you ordered! If you're not completely satisfied, we're happy to help.

Returns Window

We accept returns within 30 days of the delivery date.

What We Offer

You may choose between a full refund to your original payment method or store credit — whichever you prefer!

Conditions

To be eligible for a return, items must be:

  • Unworn, unwashed, and in original condition
  • Free of stains, odors, pet hair, or damage
  • With all original tags attached

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Clearance items
  • Intimates and swimwear
  • Jewelry and accessories (for hygiene reasons)

How to Start a Return

Contact us at rustytinboutique@hotmail.com within 30 days of delivery to request a return authorization. Once approved, ship the item back to us and we'll process your refund or store credit within 5–7 business days of receiving it.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.